Betterworks acquires Rypple, the AI coach for managers. Read the news →
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    Interpersonal

    Support for Managers

    Providing assistance, encouragement, and resources to help others succeed

    Ask Rypple · Practice
    People Leadership

    Let's practice — run me through a tough support moment.

    Practice a Conversation · live coaching

    We'll work through a real support situation together. I'll coach you live as it plays out.

    Rypple can alsoBuild a planPrepare for a 1:1Set a reminder

    Rehearse support with Rypple before it's real — no stakes, just reps.

    Rypple Surfaces This When...

    • A team member's profile in My People shows a concern they raised 3+ weeks ago that hasn't been addressed or followed up on in your 1:1 notes
    • Meetings HQ summaries show a team member consistently mentioning blockers that persist from one meeting to the next — support is promised but not landing
    • Commitment tracking shows your commitments to a specific team member slipping — they're not getting the follow-through that builds trust in your support

    What to Do Right Now

    • When Rypple flags a team member with a concern raised 3+ weeks ago that hasn't been followed up on, act on the People Leadership coaching to determine what type of support they need and how to offer it effectively
    • Use 'Prepare for a 1:1' to build a set of stay-interview questions that surface what this person actually needs to thrive — before they decide to leave
    • Review this team member's open Meetings HQ items and your own unresolved commitments to them — address at least one before your next 1:1
    • Use 'Build a plan' if you have a new hire — a structured 30/60/90 in the first 90 days dramatically improves long-term performance and retention

    Why It Matters

    Supportive managers create environments where people can do their best work. Gallup research shows that employees who feel supported by their manager are 70% less likely to experience burnout. It's not about doing things for people—it's about removing barriers, providing resources, being available when it counts, and following through on commitments. Consistent support builds the trust foundation that enables everything else.

    How Rypple Develops This Skill

    Ask Rypple builds support habits around onboarding new hires and retaining at-risk performers. Use Pre-read on a person before a check-in so you know what they've been carrying, Prepare for a 1:1 to build stay-interview questions that surface what people actually need, and Build a plan for 30/60/90 onboarding with clear outcomes and buddy support. Meetings HQ tracks concerns raised by team members across 1:1s—creating a record that ensures nothing falls through the cracks. When someone raises a concern in week 3 that connects to something they mentioned in week 1, Rypple surfaces the pattern so you can address the root cause, not just the symptom.

    My Skills · how Rypple scores it

    Support
    3/5 · Practising

    Tracked from real evidence — never a self-rating. Until it's corroborated, a skill stays “forming.”

    How this was weighed

    Direct observation
    Peer & 360 feedback
    Your real work & 1:1s
    To reach 4/5 · Proficient — Rypple points you at the one move that closes the gap.

    Ready to develop support?

    Rypple's AI Coach for Managers gives you personalized coaching on support—woven into your real meetings and workflows.

    Try Rypple Free

    Frequently Asked Questions

    What's the difference between supporting someone and enabling poor performance?

    Support removes obstacles and builds capability; enabling removes consequences and avoids difficult conversations. You're supporting when you help someone grow through challenge. You're enabling when you do their work for them, cover for their mistakes, or avoid addressing real performance gaps because it's uncomfortable.

    How do I support someone going through a personal crisis while still maintaining team needs?

    Be human first—acknowledge the difficulty without being intrusive. Then be practical: what flexibility is available? What can temporarily be redistributed? Most people remember how their manager showed up during hard times more than almost anything else.